Returns & Exchanges

At GN 1917, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.

1

Initiate Your Request

Contact our dedicated support team with your order number and the details of the items you wish to return or exchange.

2

Prepare Your Package

Ensure the products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing