Frequently Asked Questions

Everything you need to know about your GN 1917 beauty experience.

What is the standard shipping time for GN 1917 orders?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.

Are GN 1917 products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All GN 1917 products are 100% cruelty-free and formulated without any animal-derived ingredients.

What is your return policy for skincare and cosmetics?

Due to the nature of our products, we offer a 30-day return policy on unopened and unused items. If you receive a damaged product, please contact our support team immediately for a replacement.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.

Are your beauty products safe for sensitive skin?

Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.